Certain custom items are taking longer than expected to restock and ship out.We will continue to work to be as transparent with our customers as possible. Please email us at simway@simwayhk.com if you have any questions.
Odara eaka e tla nka nako e kae ho fihla?
Ntle le ha ho boletsoe ka tsela e 'ngoe tlhalosong ea sehlahisoa, lintho tse ka har'a setoko li tlisoa nakong ea matsatsi a khoebo a 7 ho isa ho a 10 kamora odara ea hau.Pele o romelloa, o ka kopa motho oa boraro ho tla hlahloba lintho.U ka ikhethela sehlopha sa morekisi oa hau, kapa ua batla hore re u fe odara ea hau.Litšenyehelo tsa thomello li tla lumellana le uena pele li romelloa.
Litaelo tse ka morao
Lihlahisoa tse hlophisitsoeng ka morao li na le nako e tlase ea ho etella pele ea libeke tse 16 pele li tlisoa.
Otara ea ka e tla tlisoa joang?
Liphutheloana tse nyane li tla romelloa ka mochini o tsamaisang liphutheloana tse kang USPS kapa UPS kapa ka linako tse ling ka molekane oa rona oa thepa, ho latela boholo.
Ha setulo se le seng sa letsoho se ka tsamaisa thepa.
Phano ea Curbside(Melao ho C)
Haeba u moreki oa ho qetela Theko ea hau e tla tlisoa sebakeng sa hau sa bolulo ka nako e reriloeng esale pele mme sehlopha sa rona sa thepa se tla tlisa odara ea hau.U tla tlameha ho ba sebakeng seo u eang ho sona ho kopana le mokhanni.Odara ea hau e ke ke ea phuthoa. U kanna oa sala le phalete ea thepa.Odara ea hau e ka fihla ka khreiti.
U tla ikopanya le bonyane lihora tse 36 pele ho thomello ho hlophisa kopano ea ho theoha. Hape u tla fumana lengolo-tsoibila le nang le tlhaiso-leseling ea hau ea ho latedisa ha odara ea hau e fihla, e u lumellang hore u lule u shebile lintho tsa hau tse hakanyetsoang ho fihla.Ho fihla ha mantsiboea le mafelo-beke. ha e fumanehe.Haeba o sa kgone ho amohela thoriso nakong ya dihora tse 48 o hokahane, odara ya hao e tla eketsa tefello ya ho boloka ka letsatsi letsatsi le letsatsi ho fihlela odara ya hao e fihla (ho kenyeletswa le mafelo a beke).
Ho romelloa ka makhetlo a mangata (Lipehelo ho ea ho C)
Haeba odara ea hau e na le lintho tse 'maloa, hangata re ema ho fihlela odara eohle ea hau e le stock pele re e romella ho netefatsa tefiso e le 'ngoe ea thomello le letsatsi la delibari.
If you would prefer to receive your items in multiple shipments, please contact our support team at simway@simwayhk.com and be sure to include your order number for reference.
Ho Boeletsa Litaba tsa ho Romela
Re sebetsa ka thata ho netefatsa hore odara ea hau e fihla ka nako.Haeba tlhahisoleseling ea thomello ea odara e hloka ho ntlafatsoa kamora ho reka, kapa haeba odara e hloka ho fetisetsoa nakong ea leeto, odara eo e ka ba le tefiso ea ho romelloa hape.
Ho thoe'ng haeba ke hloka odara ea ka ka potlako?
Expedited delivery currently is not offered via our website.However, if you would like to inquire about the cost of expediting an order or white glove delivery, please email us at Simway@simwayhk.com
LEANO LA THEPA E KHUTLISOANG
Ke boikarabello ba moreki ho hlahloba thepa eohle ha e se e amohetsoe, ho netefatsa lipalo, le ho tlaleha tšenyo leha e le efe e ka 'nang eaba e etsahetse nakong ea thomello.Ha ho na le bothata ba boleng, tšenyo nakong ea lipalangoang, kapa sekepe se fosahetseng, Simway e thabela ho tsamaisa thepa kapa likarolo tse ling, ha feela re tseba ka taba ena nakong ea matsatsi a leshome le metso e mene (14) ho tloha thomello ea mantlha.